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A member can't get on BB

Discussion in 'Computers & Technology Forum' started by annsni, Mar 25, 2009.

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  1. annsni

    annsni Well-Known Member
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    Spinach can't seem to get on BB and hasn't been able to for about a week. She's cleared her cookies and here's what she's getting when she tried to get on:

    Not Acceptable An appropriate representation of the requested resource / could not be found on this server.

    Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

    Any thoughts on what I can tell her?
     
    #1 annsni, Mar 25, 2009
  2. SBCPreacher

    SBCPreacher Active Member
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    Repent!

    Really, I don't know, but I though it sounded like a good idea. I do hope she gets it straightened out.
     
    #2 SBCPreacher, Mar 25, 2009
  3. Revmitchell

    Revmitchell Well-Known Member
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    EDIT: Please put in a ticket to http://support.clean-solutions.net/...=ViewSubmitTicketForm&public=1&messagetype=12
     
    #3 Revmitchell, Mar 25, 2009
    Last edited by a moderator: Mar 25, 2009
  4. annsni

    annsni Well-Known Member
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    #4 annsni, Mar 25, 2009
  5. Revmitchell

    Revmitchell Well-Known Member
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    Well there ya go.
     
    #5 Revmitchell, Mar 25, 2009
  6. NaasPreacher (C4K)

    NaasPreacher (C4K) Well-Known Member

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    I am getting that on Safari on my iPhone
     
    #6 NaasPreacher (C4K), Mar 25, 2009
  7. Tom Butler

    Tom Butler New Member

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    I should know this, but how do you clear your cookies?
     
    #7 Tom Butler, Mar 26, 2009
  8. padredurand

    padredurand Well-Known Member
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    [​IMG] Try this!

    Depends on what browser you are using. In Firefox you can view cookies by going to Tools; Options; under the Privacy tab you can view and delete the cookies. IE has an Internet Options tab under Tools. Under the General tab there is an option to delete Temp files including cookies...
     
    #8 padredurand, Mar 26, 2009
  9. annsni

    annsni Well-Known Member
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    She still can't get on - and couldn't even get on to the site Rev. gave - she gets the same error message there.

    She was able to get on with her phone when she went into town but she can't from home on her computer - on either Firefox or IE.

    Any other thoughts?
     
    #9 annsni, Mar 26, 2009
  10. Jim1999

    Jim1999 <img src =/Jim1999.jpg>

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    Spinach could also go to System Restore and restore her whole system back a month or to a date when it was operating properly. I use this periodically when all else fails.

    It sounds, however, there may be a fault with her local phone hook up and she could check with her server on this point.

    The System Restore won't hurt the process.

    Cheers,

    Jim
     
    #10 Jim1999, Mar 26, 2009
  11. thegospelgeek

    thegospelgeek New Member

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    Is she typing in the url or choosing a bookmark/link? If she is using the latter it is possible she has a bad link. Try just www.baptistboard.com

    I am assuming she is able to get to other websites.
     
    #11 thegospelgeek, Mar 26, 2009
  12. Magnetic Poles

    Magnetic Poles New Member

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    Hmmm.....canned Spinach!
     
    #12 Magnetic Poles, Mar 27, 2009
  13. Jim1999

    Jim1999 <img src =/Jim1999.jpg>

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    So, mate, are you suggesting that all she needs is a can opener?

    Cheers,

    Jim
     
    #13 Jim1999, Mar 27, 2009
  14. LeBuick

    LeBuick New Member

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    That or a Church key...
     
    #14 LeBuick, Mar 28, 2009
  15. Spinach

    Spinach New Member

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    I woke up this morning and decided to repent. I repented of breastfeeding in public, wearing jeans, and cursing my goat. And what do you know, it worked!

    J/K

    It just let me on today. YAY! Thanks, Ann.

    The place looks nice :)
     
    #15 Spinach, Mar 29, 2009
  16. annsni

    annsni Well-Known Member
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    Yay!! I saw your name this morning and it made me glad. I'm so happy you're back!
     
    #16 annsni, Mar 29, 2009
  17. LeBuick

    LeBuick New Member

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    You'd have been forgiven if you used only KJV... :laugh:
     
    #17 LeBuick, Mar 29, 2009
  18. Spinach

    Spinach New Member

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    That I do, LeBuick. LOL!

    The next time I can't get on here, I'll repent for all the sermons I preach at my husband. :)
     
    #18 Spinach, Mar 30, 2009
  19. 4His_glory

    4His_glory New Member

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    So do I have to eat my green leafy vegetables now the spinach is back?
     
    #19 4His_glory, Mar 30, 2009
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