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Can anyone help with this ??

Discussion in 'Computers & Technology Forum' started by Gwyneth, May 14, 2003.

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  1. Gwyneth

    Gwyneth <img src=/gwyneth.gif>

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    My computer (windows `98) has a problem with the CD/DVD rom drive . When I ran Norton disc doctor for diagnosis of the fault the following errors were quoted - NO DISC IN DRIVE - there was a disc in there...... also the following SCSI Error 6400H - I don`t know what this means , can anyone help.
    Gwyneth :confused:
    PS If you can help, please use `words of one syllable ;) ` as I find some of the terminology used when talking about these contraptions way out of my realm [​IMG]
     
    #1 Gwyneth, May 14, 2003
  2. td

    td New Member

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    It could be that the controller or CD drive is broken. The drive controller (SCSI- called 'scuzzy') doesn't see the disk. So either the controller itself or the disk drive is faulty. How old is this machine?
     
    #2 td, May 14, 2003
  3. dianetavegia

    dianetavegia Guest

    #3 dianetavegia, May 14, 2003
  4. JourneytoEndure

    JourneytoEndure New Member

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    I was trying to read online about it and couldn't really find an answer. I did found out many people had the same problem though....
    http://www.annoyances.org/exec/forum/win98/t1007976623

    Sorry... I can't wait untill I learn this stuff soon in class... (Computer Technician.) [​IMG]
     
    #4 JourneytoEndure, May 14, 2003
  5. Gwyneth

    Gwyneth <img src=/gwyneth.gif>

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    Hi all,
    The machine is 4-5 years old. It will read all but DVD , it reads `home made ` CDs with photos etc, and other programme discs, but not DVD :confused: I have reinstalled DVD from master disc ............. don`t know what is wrong with the thing :mad: :mad: :mad:
    I never bothered with this facility (DVD) until my grand daughter wanted to play one of her films.
    If any one has a clue to what it is , I would be most grateful, the man in town who fixes such things wants £200 to `overhaul it` ...bit costly :eek: :eek:
    Gwyneth
     
    #5 Gwyneth, May 15, 2003
  6. dianetavegia

    dianetavegia Guest

    Have you tried using a laser cleaner on it?
     
    #6 dianetavegia, May 15, 2003
  7. Gwyneth

    Gwyneth <img src=/gwyneth.gif>

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    What is that, Dianne?
     
    #7 Gwyneth, May 15, 2003
  8. dianetavegia

    dianetavegia Guest

    CD/ DVD Lens Cleaner is what hubby uses. It looks just like a DVD and you put it in and let it play. Best Buys, Radio Shack, etc. will have them IF you have those stores.
    It might be something that simple. You should clean them at least twice a year he said. Maybe it's something that easy.

    Diane
     
    #8 dianetavegia, May 15, 2003
  9. Gwyneth

    Gwyneth <img src=/gwyneth.gif>

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    Thanks - going to try virtual Dr. -- tomorrow [​IMG] [​IMG] will let you know
     
    #9 Gwyneth, May 15, 2003
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