Hmm ... is number 4 alluding to what no one really wants to say? Folks who've never flown before, feel like they're entitled to pre deregulation first class service on a $39 ticket with their covid money and never learned how to behave or dress properly anywhere in the first place?
IDK about the mask policy changes ... they started with the woke managements, and have been quite consistent: wear 'em ... over yer nose/mouth. The gaiter and vent port prohibitions were added in short order.
I will agree the mask requirement HAS contributed to a LOT of conflict ... including "karens" among the passengers.
unpredictable response to cv in air traffic control/traffic management has created a lot of headaches/diversions, etc.
I think crews overall have done a stellar job. I don't say that because I have 'em. I say that because it's the truth. OCCASIONALLY I'll get a FA who's wound up. It's my job to evaluate and if I can, unwind a little bit. Too much tension means we're not paying attention and the FAs are my "eyes/ears."
I witnessed a cop get jacked up at the gate desk one afternoon by a large passenger when a kerfuffle started by one of the groups boys trying to run by the agent, who grabbed him by the collar ... then there was a momma bear roar ... and it was on like donkey kong.
I couldn't believe the cop thrower wasn't immediately put down ... but that's a result of the faux BLM nonsense. Cops have been killed because of their unnecessary hesitation born by department "woke" policies. Civilians have been injured because of response time which isn't exactly "now."
there were issues operationally trying to get aircraft back into service from being temporarily "moth balled" ... also have had pilot training issues returning furloughed pilots and those on extended leave.
I'll lend my support for a "mask off" day at the airport (not ON THE AIRPLANE) but in the airport. Your crew isn't your opponent. You're in the same tube for crying out loud.