That's right...I'm incorrect because I would have just joked about the food back to her and me and the cashier would have had a good laugh. If you seriously think that the cashier was judging you because she didn't like the food you were buying, you need a to get a grip on things and realize that not everything is about you.
Again, what a testimony you provide.
I am seriously trying to figure out what is wrong with all you people. Why is it so horrible that a cashier "made a slight face, with the remark that the 'stuff' is smelly, she doesn't like it, would not eat it, held the stuff the way one would when handling a dead, rotting rat."
Gosh, according to you people this cashier should be taken out back and shot (and then fired immediately).
This whole situation would be completely different if the OP didn't immediately try and pull the stupid race card. I've had cashiers make comments like this about some food or another. I've joked back with them about buying them some of it for Christmas, agreeing with them that it tasted horrible, or whatever. Guess what? In every situation it provided a good laugh for me and the cashier. You people need to stop being so insulted by things that aren't insulting.
matt wade:
The names of the game are customer service, professionalism, and courtesy.
She was the "face" of the company, the very first one that people shopping in the store was to be in contact with. Her opinion about her store's products should be kept to herself. Her job was to evaluate the purchases, ring them up, collect payment, give the change, bag the goods, and that's it.
What she did was insulting, and her remarks reflected on the customer, me, when she said: "I wouldn't eat them".
She could, and should, have waited for me to have gone, at least, before washing her hands with her sanitizer lotion. That made me feel like I just bought a corpse. It was disrespectful.
If she couldn't wait, then she should have kept any opinions she had to herself, and washed her hands even while I was there, and I wouldn't probably have noticed.
Employees like her have no place in customer service. Ask anyone who works in that same industry.
I have worked customer service for more than a decade, answering phones for companies, and in that line of business, the voice on the other side sometimes do not have qualms expressing what they think of you, the company, your mother, your sexual relations with your mother, your iq, and all the other stuff you normally hear in B movies and gangsta rap.
I, as God exists,
have never spoken a rude word back in return while I have the customer on the phone. After the conversation, I sometimes rip the headset off my head, throw it on the table, and storm out, but never, never, did I express my counter opinion of the customer to him.
This lady had the
nerve to say what she said, and do what she did, while her customer was there,
in front of other customers, and that was shocking to me, as shocking as some of you here think that I thought of and spoke of that lady the way I did.
Sure the fish may smell awful to her, but she's an employee of that store, that store sells that product, and I bought it because to me, it was food, and if she thought it wasn't, her opinions should have been kept to herself, and the
racism thought stems from the fact that she had the boldness and temerity to do what she did and say what she did and didn't she expect some kind of reaction from another human being her equal ?
So, those are the facts, and another fact is that, you, matt wade, are out of line in turning the accusation at me, of racism. Some of my best friends in this state are African Americans, and I have never entered an African American church here in the South where I was made to feel unwelcome.
However, sad to say, in the predominantly white State of Western New York, as I have shared in this forum, I have gone to white churches where not one came up to shake hands and welcome me and my wife.
In a white Mennonite sacred harp session in Rochester,
all the white ladies at the alto section stood up and sat somewhere else and left my wife all alone in the middle of the row, with nary an invitation to join them.
Third experience with whites.
My wife applied for a job in Buffalo, in a bridal shop whose employees were all whites. She was made to stand in the reception room by the receptionist, white, of course, until somebody else noticed her, after about 15 minutes, and in between, customers, whites, have gone in and out of the store, to the receptionist, and been attended to.
She was hired, but given a broken down high speed sewing machine ten years old, and told she was expected to work very efficiently with that machine and churn out work as quick as they came.
Needless to say, we gave them the bird.
Now, this lady, this very rude, white lady, does these things, and do not expect me to be affected by them ? Why. Because she is superior, and I, brown skinned, had ancestors who used to live in trees had not the white man with his manifest destiny come to my land ?
I know it sounds absurd, and a bit stretching.
But given the rudeness and uncouth behavior of this white lady towards an obviously non-American like myself, and the experiences cited above, how can I avoid thinking "racism" ?
