I have a friend named Bill. He was also my Boss at my 1st job. I first spoke to Bill on the phone prior to the interview. Bill seemed intelligent, confident and eloquent. When we met I was surprised that he was black, guess I was a little bit taken aback. Bill had a firm hand shake, an easy smile and he put me at ease during the interview. Thru the years I was to learn that Bill long ago chose to be exceptional. He started flipping burgers at Macdonald’s, became the manager of the store, then managed the entire franchise and then decided on a career in sales. He started with a commission job selling vacuum cleaners door to door. Thru it all he rose to be the sales manager, then VP of Sales . All the while he pushed for continuous improvement... like taking speech lessions to improve his diction. I can go on but I think you get the drift... Bill chose his life, worked hard at everything and was a success in everything he put his mind to.